Continuity is an important factor in the success of a bioanalytical research study. Project handoffs between teams and/or individuals in the middle of development create knowledge gaps, which increase room for error and may ultimately result in timeline delays. That means CROs must continually focus on cultivating their most important resource—their people—to ensure they not only have the scientific skills to see a project through from start to finish, but that they also feel confident, content, appropriately challenged, and valued in their roles. In a segment where employee turnover is already exceptionally high, strong talent management practices help CROs maintain a high caliber, committed workforce, and enable sponsors to receive consistent, trusted guidance from a singular team all along the path to biotherapeutic innovation.

But how do we equip scientists for long-term success?

When a CRO brings together a variety of functional teams with diverse educational backgrounds and subject matter expertise, they create a dynamic and collaborative environment in which every individual scientist can grow. Instead of assigning rigid, assembly line-like roles – where the scientist has little visibility into greater project processes or interaction with others outside of their immediate task – bioanalytical labs should encourage cross-collaboration whenever possible. Exposure to the ‘bigger picture’ view, working alongside veteran scientific team members, is invaluable for early career scientists and can help them more easily evolve into increasingly advanced roles or managerial positions. But it also gives seasoned staff opportunities to become more involved in hands-on training and mentoring, so that best practice knowledge is openly, actively shared across the organization.

A CRO that is truly committed to fostering the long-term growth of employees will structure their company in a way that encourages and almost necessitates learning organically from one another. See how BioAgilytix’s organizational structure has helped us develop well-rounded scientific talent:

And how do we keep scientific staff continually engaged?

Encouraging collaboration not only helps team members build their scientific knowledge and skills, but also helps keep individuals interested and engaged in their daily work. Instead of operating in a bubble, they can see firsthand how other areas of the operation work, and may be inspired to focus on building expertise in a new area – for example, in a new assay or platform technology, or even in a new department like QA/QC. CROs can foster these interests by providing accommodations for continual professional development to those that express a true commitment to expanding their skills. By giving scientists the room to grow in areas they feel passionate about, CROs are more likely to build a group of talent that is invested with their organization for the long-term.

The other key element of employee engagement is recognition. People want to know that the work they are doing is valued, and not just when major milestones are met. CROs can get creative in the ways they recognize employees on an ongoing basis for a job well done, and encourage them to continue to stay engaged by showing that they are integral part of the team. Learn some of the unique rewards BioAgilytix has provided to staff to show that we appreciate the hard work they do each day:

A commitment to these approaches can help build stronger bioanalytical teams – related to both their scientific skill set and their sense of loyalty to their employer – which is a key component of developing solid, lasting partnerships with customers.

Watch the full “Business of Bioanalysis” panel discussion to hear bioanalytical industry leaders discuss their best practices for building successful scientific teams. You can also learn more about how BioAgilytix’s approach to talent management has helped us uphold a 95%+ employee retention rate here.